Employee Assistance Programs (EAPs) are experiencing growing buyer interest from both private equity firms and strategic acquirers. With this momentum, many EAP owners are considering a sale—but far too many leave value on the table due to lack of preparation.
📘Want to position your EAP business for a higher-value sale?
Download our free guide: “5 Private Equity Secrets: How to Maximize the Sale of Your EAP Business.”It outlines the exact strategies buyers use to assess—and sometimes discount—your business, and how to flip that dynamic in your favor.
At Olympic M&A, we recently helped an EAP owner secure over seven figures more than their initial offer by guiding them through simple but powerful value-building steps. If you’re thinking about selling in the next 6 to 24 months, here’s how to position your business for maximum value.
1. Clean Up Financials and Normalize EBITDA
Buyers are increasingly valuing EAPs based on EBITDA, not just revenue—so accurate, clean financials are critical. To prepare:
- Eliminate personal expenses from your books
- Identify and adjust for non-recurring or discretionary costs
- Work with a CPA or M&A advisor to create a sell-side Quality of Earnings (QOE) report
- Highlight margin strength and year-over-year growth
The clearer your earnings picture, the more credible and attractive your valuation becomes.
2. Diversify and Strengthen Your Contracts
Buyers want reliable, recurring revenue—not concentrated risk. That means:
- Minimizing reliance on any single employer contract
- Securing longer-term or automatically renewing agreements
- Demonstrating strong client retention and renewal rates
- Including performance metrics or ROI reporting in employer-facing materials
If 30% or more of your revenue comes from one client, it may raise a red flag. Diversification improves both value and deal structure options.
3. Build a Transition-Ready Team
A buyer’s biggest concern is whether the business can run without the owner. You can resolve that concern by:
- Empowering clinical and operational leaders
- Defining formal roles and responsibilities
- Creating SOPs and documented workflows
- Training your team to manage daily operations independently
Even if you plan to stay on post-sale for a period, a well-prepared team reduces buyer risk—and can improve deal terms.
4. Upgrade Systems and Compliance
EAP buyers are often behavioral health companies or PE-backed platforms that rely on integration. Your systems should be ready:
- Use reliable EHR, billing, and scheduling tools
- Ensure HIPAA compliance, license verification, and credentialing are in place
- Track and report on KPIs such as client utilization, renewal rates, and satisfaction scores
Tech and compliance readiness signals scalability and reduces post-closing headaches—both key drivers of value.
5. Prepare for Diligence Before Going to Market
Don’t wait for a buyer to start asking questions. Organize everything now:
- Corporate governance documents (LLC agreement, EIN, licenses)
- Client contracts and financials
- Payroll records and HR documentation
- Insurance, lease agreements, and any vendor contracts
A ready-to-go diligence folder shortens the closing timeline and creates leverage during negotiation.
6. Consider a Confidential Market Check
If you’re not sure you’re ready to sell but want to understand your options, a confidential market check can help. A good M&A advisor can:
- Assess buyer interest
- Gauge valuation potential
- Identify strategic or PE groups actively seeking EAP acquisitions
This insight can inform your timeline and help you make decisions with confidence.
Final Thoughts
Maximizing the value of your EAP business doesn’t require a massive overhaul—but it does require intentional planning. From financial cleanup to leadership delegation and contract review, small steps can create significant results.
At Olympic M&A, we’ve helped EAP owners achieve life-changing outcomes by preparing their business the right way—including a recent deal that earned our client over seven figures more than expected.
To learn more about preparing your EAP business for sale and navigating private equity transactions, download our free “5 Private Equity Secrets” guide here.
For a confidential conversation about your options, contact Tony Siebel at 502.360.8320 or email tonys@olympicma.com.Connect with Tony on LinkedIn: linkedin.com/in/tonysiebel